ServSafe Manager Practice Exam

What should a manager do if pests are found in a delivery vehicle?

1. Accept the delivery if it's properly sealed

2. Inspect the food thoroughly before acceptance

3. Reject the entire delivery

4. Call pest control for further advice

The correct answer is: Reject the entire delivery

If pests are found in a delivery vehicle, rejecting the entire delivery is the appropriate action because the presence of pests indicates that the food may be contaminated or could pose a risk to food safety. Pests can carry harmful pathogens and can spoil food items, leading to potential health hazards for consumers. Accepting a delivery—even if the food is properly sealed—would not mitigate the risk, as pests could have compromised the integrity of the food items or the packaging. Inspecting the food thoroughly is also not sufficient because visible inspection cannot guarantee that all contamination was detected. Furthermore, while calling pest control is a reasonable step in ensuring ongoing pest management, it does not address the immediate food safety concern of the potentially contaminated delivery. Thus, rejecting the entire delivery is the most effective way to ensure the safety and quality of the food supplied to the establishment.